Help Center

Order FAQ

Shipping and Handling

Q: Do you offer local pickup?

Checkout

Q: What is a pending authorization?

Q: What is an AVS error?

Q: Where is my 25% Northlander discount?

Q: How do I enter my discount?

Q: What forms of payment do you accept?

Q: I forgot to add my discount! What should I do?

Returns

Q: Do you accept returns?

Flavor FAQ

Top FAQs

Q: Why is my Jungle No4 - Generally Fruity - Earl Grey Tea cloudy?

Q: What's wrong with my Blu Razzz - Generally Fruity?

Q: How long should I steep my Northland Vapor eLiquid?

Northland Vapor FAQ

About Northland Vapor Company

Q: Where is your eLiquid made?

Q: I tried messaging you on <insert social media>. How do I contact Northland Vapor?

Ingredients

Q: Does your eLiquid contain Diacetyl?

Q: Do you use any artificial coloring, preservatives, or sweeteners in your eLiquid?

Products

Q: Do you offer discounts on devices?

Advocacy

Q: What is CASAA?

Q: What is SFATA

Q: How do I get involved?

Orders