A: A pending authorization is a transaction that has been put on your debit or credit card account. The final transaction does not go through until you complete your order. If you are reading this, you most likely have an abandoned cart with an AVS error. Read "What is an AVS error?" Don't worry, that charge will eventually drop off your account if you fail to complete your order and receive a confirmation email/tracking number.
A: Sometimes at Northland your discounts will apply automatically to your order. Most of the time you have to manually type in a coupon code. Trust me, it is easy! Simply sniff out our specials through our social media. You'll have to wait until the next sale due to our payment processing system. Let us know if you have further questions.
A: Unfortunately, we are
not able to accept returns on eLiquid that does not meet personal flavor
expectations. Taste is a very subjective since that will vary greatly from
person to person. In the near future we will have sample packs for purchase so
that you may try each flavor without breaking the bank! In accordance with
our strict quality control guidelines, returned eLiquid can never be
re-used for any purpose, and will therefore not be accepted. We do, however, address all concerns from our valued customers on a personal basis. For more information please read the official Northland Vapor Refund Policy.
A: We do thorough testing on each small batch that we create
of each and every flavor, we assure you that nothing went wrong in the
production. These two flavors are among our most praised flavors (Blu Razz - Generally Fruity) but also strongly disliked by a small percentage
of people. No one is wrong here, it is merely a matter of everyone's
taste preferences being different. Even here in the Northland the two
founding brothers, Brett and Jordan, don't agree on these two flavors; Brett
isn't a fan of either of them, but Jordan doesn't know how life could go on
without these two!
A: Steeping may improve the perceived flavor of an ejuice or eliquid. This is the process of allowing the bottle to breathe in a dark place for a period of time. This is a subjective process and will vary from Northlander to Northlander. Here are three sources you can use to help reach your own educated and unadvised opinions:
A: Some products have trace amounts. Northland Vapor Company tries not use any
flavorings that contain diacetyl, acetyl propionyl, or acetoin. Mint Chip is the only flavor in our Northland Vapor line that has trace amounts of diacetyl. None of our flavors in Borealis contain diacetyl, acetyl propionyl, or acetoin. Our Foggy Morning Vapor line contains trace amounts of diacetyl. We are working on getting Foggy Morning and Mint Chip lab tested, so you know exactly the amount within them. We will post the results here! All of our ingredients are USP grade (United States Pharmacopeia). We have the best interest of our customers and the reputation of the eLiquid industry at heart.
Northland Vapor Company prides itself on providing the best, most affordable premium eLiquid on the market and we are renowned for our superior level of customer service. If you have any questions, comments or concerns please don't hesitate to contact us via email.
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